Shipping & Delivery Policy
Shipping and Delivery Policy: Trading Seekho – Succinct Learning Platforms Private Limited
Effective Date: 16.06.2024
Welcome to Trading Seekho! We are dedicated to providing you with high-quality online courses on the stock market. Please review our Shipping and Delivery Policy carefully to understand how we deliver our courses and related materials.
- Course Access and Delivery
Online Courses: Upon successful purchase of any online course, that includes live classes, you will receive an email or a WhatsApp message with a schedule and instructions on how to join the live sessions. Links to the live classes will be accessible through your registered WhatsApp number.
Recorded Sessions: Recorded sessions of live classes will be made available within 24 hours after the live session concludes. These can be accessed through the link provided on your WhatsApp at any time.
- Digital Materials
Course Materials: Any digital materials, such as eBooks, PDFs, PPTs or supplementary documents, will be provided as downloadable files through the links on your registered WhatsApp number. You will receive instructions on how to download these materials upon course enrolment.
- Technical Requirements
Internet Access: To access our online courses, a stable internet connection is required. Trading Seekho is not responsible for any issues arising from internet connectivity problems on the user’s end.
Compatible Devices: Our courses can be accessed via desktop, laptop, tablet, or smartphone. Please ensure your device meets the minimum technical requirements to access PPT, PDF and other formats.
- Refund and Cancellation Policy
Refunds: Please refer to our Refund Policy for details on our refund process. Typically, refunds are only issued within a specific period after purchase and under certain conditions.
Cancellations: You can cancel your course enrollment at any time; however, refunds will be processed according to the terms outlined in our Refund Policy.
- Customer Support
Assistance: If you encounter any issues accessing your course or have questions regarding course materials, please contact our customer support team at contact@tradingseekho.com or customer support phone number – 8194864567. Our team is available 9 AM to 5 PM (week days except holidays) to assist you.
- Changes to Policy
Updates: Trading Seekho reserves the right to modify this Shipping and Delivery Policy at any time. Any changes will be posted on our website.
Contact Us
If you have any questions or concerns regarding this Shipping and Delivery Policy, please contact us at:
Trading Seekho
182, First Floor, Ashok Vihar
Phase-1, Circular Road
Kapurthala, Punjab, 144601
Contact@tradingseekho.com
Mobile No.8194864567
Thank you for choosing Trading Seekho. We are committed to providing you with an exceptional learning experience.