Refund Policy

Refund Policy: Trading Seekho – Succinct Learning Platforms Private Limited 

This Refund Policy governs the terms under which refunds will be issued by Succinct Learning Platforms Private Limited, trading as Trading Seekho (“Trading Seekho” or “Company”), for purchases made through our services. By making a purchase through our services, you agree to be bound by this Refund Policy.   

1. Eligibility for Refunds: Refunds may be issued by Trading Seekho under the following circumstances:   

– If a course or service purchased from Trading Seekho is cancelled by the Company for any reason, a full refund will be issued to the purchaser. 

– If a purchaser experiences technical issues preventing access to the purchased course or service, and such issues cannot be resolved within a reasonable timeframe, a refund may be issued upon request. 

– Refund requests for other reasons may be considered at the discretion of Trading Seekho on a case-by-case basis. 

2. Refund Procedure: To request a refund, the purchaser must contact Trading Seekho’s customer support team within the specified timeframe, typically within 7 days of the purchase date. Refund requests can only be raised for courses that have not yet started. Refund requests made after this timeframe or for courses that have already commenced may not be honoured. 

The purchaser may be required to provide proof of purchase and details of the issue necessitating the refund request.

3. Refund Method: Refunds will be issued using the original payment method used for the purchase. Please note that it may take several business days for the refunded amount to appear in the purchaser’s account, depending on the policies of the payment processor and the purchaser’s financial institution. 

4. Non-refundable Items: Certain items may not be eligible for refunds, including but not limited to:   

– Services that have already been provided, partially or in full. 

– Courses or services purchased through third-party platforms or resellers. Refunds for such purchases must be requested directly from the third-party provider. 

5. Modification of Refund Policy: Trading Seekho reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on our website. By continuing to use our services after such modifications or updates, you agree to be bound by the revised Refund Policy. 

6. Contact Us: If you have any questions or concerns about this Refund Policy, please contact us at Mobile No.8194864567 or write to us at onlinetradingseekho@gmail.com. 

By making a purchase through our services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.